Data Protection


We are pleased that you have visited our homepage and thank you for your interest in our company. Dealing with our customers and prospects is a matter of trust. The trust placed in us has a very high priority for us and therefore the importance and obligation to handle your data carefully and to protect it from misuse.

To make sure you feel safe and comfortable when visiting our website, we take the protection of your personal information and its confidential treatment very seriously. Therefore, we act in accordance with applicable personal data protection and data security legislation. With these instructions on data protection, we would like to inform you when we store which data and how we use it - of course, in compliance with the applicable case law.

The Hotel Bergwiesenglück is based in particular on the Data Protection Act (DPA).


Collection and processing of personal data

You can always visit our websites without telling us who you are. Our web servers automatically save information of a general nature. This includes the type of web browser, the operating system used, the domain name of your Internet service provider, the website from which you visit us, the websites you visit, the date and duration of the visit. This is only information that does not allow conclusions about your person. We evaluate these data only for statistical purposes and only in anonymous form.

Personal data is inventory data, such as your name, address, account, passport or telephone number, or your e-mail address. We only collect, process or use personal data from you if you  provide it to us voluntarily and if it is also permitted by law or if you have given your consent. This usually happens when you contract with us online (booking) or make a request to us (booking request or e-mails.

For a reservation made through our website, we use the SSL encryption protocol. This form of transmission is used in the current state of knowledge for secure data transmission. If you apply to us, we will use the personal data sent by you with the application only to process your application. If you subscribe to our Hotel Bergwiesenglück Newsletter, which appears several times a year, we will use your data to send you this.


Use and dissemination of the collected data

The personal data provided by you, we use exclusively for the notified or agreed purposes, so usually to complete the contract concluded with you to answer your request and information about current offers of our house. If you make use of our services, as a rule, only those data are collected that we need to provide the services. As far as we ask you for further data, it is voluntary information. The processing of personal data takes place exclusively for the fulfillment of the requested service and for the preservation of justified own business interests.


Are personal data forwarded to third parties?

Processing and use of your data for purposes of consultation, advertising and market research is only with your express consent. Your data will not be sold, rented or otherwise made available to third parties. Transfers of personal data to state institutions and authorities are only possible within the framework of mandatory national legislation.

 To increase the service, we pass on your data to affiliated companies of the Hotel Bergwiesenglückes.


Contents of the website

All contents of the website are subject to copyright and trademark law. No content may be used for its own purposes. Removing content from the website is not permitted.
This website contains links to other websites. Hotel Bergwiesenglück is not responsible for the content or operation of the websites of third parties.
In case of obstacles or other problems in connection with third party websites (links), we would like to ask you to contact this third party directly.


Use of cookies

Cookies are used on various pages in order to simplify the use of our website and communication and to better adapt our internet presence to your needs. A cookie is a small text file that is stored on your hard drive by a website. Cookies do not harm your computer and do not contain viruses. You can deactivate the use of cookies at any time via the settings of your browser.


Use of Google Analytics, Google Convers Tracking and Google Remarketing

This website uses Google Analytics, Google Convers Tracking and Google Remarketing. These are the services of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").
Google uses "cookies", which are text files that are stored on your computer and that allow an analysis of your use of our Internet offers by them. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google complies with the US Safe Harbor Privacy Policy and is registered with the US Department of Commerce Safe Harbor Program. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing us with other services relating to website activity and internet usage. Third parties, including Google, serve ads on websites on the Internet. Third parties, including Google, use stored cookies to serve ads based on previous visits by a user to our site.

Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; However, please be aware that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The data collection and storage can be contradicted at any time with effect for the future. You can disable the use of cookies by Google by visiting the page to disable Google advertising. Alternatively, users may disable the use of third-party cookies by visiting the opt-out page of the Network Advertising Initiative.

Disabling Google Ads

( or on the opt-out page of the Network Advertising Initiative (


Use of Facebook social plugins

Our website uses social plugins ("plugins") from the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin". If you visit a website of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and incorporated by this into the website. By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking the "Like" button or commenting on it, the information will be sent to you.

Browser transmitted directly to Facebook and stored there. The purpose and scope of the data collection and the further processing and use of data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of Facebook. If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website.


 Use +1 buttons / Google +1 buttons

Our website uses the "+1" button on the Google Plus social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). The button can be recognized by the sign "+1" on a white or colored background.
When you visit a website on our website that contains such a button, your browser establishes a direct connection to Google's servers. The content of the "+1" button will be sent by Google directly to your browser and incorporated into the website by Google. We therefore have no control over the amount of data Google collects from the button. According to Google, no personal data is collected without a click on the button. Only with logged in members such data, among other things the IP address, are collected and processed.

For information on the purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights and setting options for the protection of your privacy, please see Google's Privacy Policy for the "+1" button: ( intl / DE / + / policy / + 1button.html) and the FAQ: (
If you are a Google Plus member and do not want Google to collect information about you through our website and yours on Google linked member data, you must log out of Google Plus before visiting our website.



Security measures are taken to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. These are constantly being improved in line with technological developments. Access to it is only possible for a small number of authorized persons and persons subject to special data protection who are involved in the technical, administrative or editorial support of data.


Declaration of consent of the user

By using our website and the offers contained therein, you agree that the personal data you have voluntarily submitted will be stored by us and processed and used in accordance with this privacy policy.



You have the unrestricted right to free information about your data stored by us and the right to delete or block inadmissible data or the right to correct inaccurate data. Upon request, we are happy to inform you in writing whether and what personal information we have stored about you. As far as possible, we will take appropriate measures to update or correct your stored data at short notice. In these cases, contact our management directly.


Access data / server log files

The provider (or his web space provider) collects data about every access to the offer (so-called server log files). The access data includes: name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user's operating system, referrer URL (previously visited page), IP address and the requesting one provider.

The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to retrospectively review the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.


Using script libraries (Google Webfonts)

In order to render our content correctly and visually appealing across browsers, we use script libraries and font libraries on this website. For example, Google Webfonts ( Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web fonts or prohibits access, content will be displayed in a standard font.

The call of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - but currently also unclear whether and if so for what purposes - that operators of such libraries collect data.

The privacy policy of the library operator Google can be found here:


Using Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google's data processing, please refer to the Google Privacy Notice. There you can also change your personal privacy settings in the privacy center.


Use of Matomo

This website uses Matomo (formerly Piwik), an open-source software for the statistical evaluation of visitor access. Matomo uses so-called "cookies", which are text files that are stored on your computer and that allow an analysis of the use of the website by you.

The information generated by the cookie about your use of the Internet offer is stored on a server in Germany.

The IP address is anonymized immediately after processing and prior to its storage. You have the option to prevent the installation of cookies by changing the settings of your browser software. We point out that with appropriate setting, not all features of this website may be available.
You can decide here whether a clear web analytics cookie may be stored in your browser in order to allow the operator of the website to collect and analyze various statistical data.
If you wish to opt out, click the following link to place the Matomo deactivation cookie in your browser.

Your visit to this site is currently covered by Matomo Web Analytics. Click here to stop your visit.